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FAQ

  • How to download my file?
    After purchase, you will be able to download the files instantly. You will receive an email with the link to download the file. If you do not see the email in your inbox, please check your spam or junk folder to ensure it hasn't been filtered there. Otherwise do reach out to us at admin@tatertotsco.com, we'll send you the files directly.
  • How to unzip the files?
    1. Download all files 2. Unzip the folders For Windows: Download 7 zip (https://www.7-zip.org/) or Winrar (https://www.win-rar.com/download.html?&L=0) For MAC: Double-click the zipped folder and the file will automatically be unzipped into the same folder. You can also right-click on the zipped folder and select Open With Archive Utility (default).
  • What are the terms of use for your products?
    All content is Copyright Tater Tots Co 2024. For commercial use, refer to individual listings. Generally, Canva templates and sublimation designs can be used commercially, but you cannot resell or distribute them digitally. Printables, editable PDFs, and planners are for personal use only. Contact us if you have any questions.
  • How can I contact Tater Tots Co.?
    For any inquiries, email us at [admin@tatertotsco.com](mailto:admin@tatertotsco.com). We aim to respond within 1-2 business days.
  • How can I open and print Adobe PDF files?
    To open and print PDF files, download Adobe Acrobat Reader for free from [Adobe's official website](https://get.adobe.com/reader/). If you face any issues, contact us at [admin@tatertotsco.com](mailto:admin@tatertotsco.com) for help.
  • How do Editable PDFs work?
    If stated, our PDFs are editable with Free Adobe Acrobat Reader. It can be downloaded for free from adobe.com. By default when opened, the fillable fields are displayed and highlighted. Otherwise, if you do not see the fillable form fields, go to Edit > Preferences > Forms > Under Highlight Color you can choose the colors to highlight the fields such that they are visible. Additionally, the fonts used in the editable PDFs are embedded, so you don't need to download anything else. If you encounter any issues with the font display, do let us know.
  • Can I change the fonts, sizes, and colors in Editable PDFs?
    If you are editing using Adobe Acrobat DC (paid) you can go to Edit -> Preferences -> Content Editing to change the font and size when you edit the PDF. Otherwise, the default or embedded fonts that will be used are included in the screenshots of our products. You can also edit with other applications such as PDFElement (desktop version: PDFElement Free to use) - go to properties > appearance and you can choose your font, size, etc to fill. Click on the video below to see how to edit with PDFElement We also include a guide on Editable PDFs whenever you download any of our editable files.
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